Privacy Policy
Your privacy matters to us. This policy explains how Wyroxenth collects, uses, and protects your personal information when you use our event investment planning services.
Information We Collect
When you engage with Wyroxenth's event investment planning services, we collect various types of information to provide you with personalized financial guidance and investment strategies.
Personal Information
- Full name, email address, and phone number when you contact us or sign up for consultations
- Financial information including income details, investment goals, and risk tolerance assessments
- Event planning details such as venue preferences, budget ranges, and timeline requirements
- Communication records from meetings, calls, and email exchanges about your investment plans
Technical Information
- IP address, browser type, and device information when accessing our website
- Usage patterns including pages visited, time spent on site, and referral sources
- Cookies and similar tracking technologies to enhance your browsing experience
How We Use Your Information
We use the information we collect to deliver comprehensive event investment planning services tailored to your specific needs and financial objectives.
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Investment Planning Services | Financial data, personal preferences, goals | Contract performance |
| Client Communication | Contact information, communication history | Legitimate interest |
| Website Improvement | Usage analytics, technical data | Legitimate interest |
| Regulatory Compliance | All relevant client data | Legal obligation |
Information Sharing and Disclosure
We maintain strict confidentiality regarding your personal and financial information. However, there are specific circumstances where we may share your data with trusted third parties.
Service Providers
We work with carefully vetted financial institutions, event vendors, and technology providers who assist in delivering our services. These partners are bound by confidentiality agreements and can only use your information for specified purposes.
- Financial institutions for investment account setup and management
- Event planning vendors when coordinating specific services on your behalf
- Cloud storage providers for secure data backup and accessibility
- Legal and accounting professionals when required for compliance or dispute resolution
We never sell, rent, or trade your personal information to marketing companies or unrelated third parties.
Your Privacy Rights
Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have several rights regarding your personal information.
Access Your Information
You can request a copy of all personal information we have about you. We'll provide this within 30 days of your request.
Correction Rights
If any information we have is inaccurate or incomplete, you can request corrections, and we'll update our records promptly.
Withdrawal of Consent
You may withdraw consent for certain uses of your information, though this might limit our ability to provide some services.
Data Portability
Upon request, we can provide your information in a structured, commonly used format for transfer to another service provider.
Data Security and Protection
We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- 256-bit SSL encryption for all data transmission between your device and our servers
- Multi-factor authentication requirements for accessing sensitive client information
- Regular security audits and penetration testing by certified cybersecurity firms
- Encrypted database storage with restricted access controls and audit logging
Administrative Safeguards
- Staff training programs on privacy protection and data handling best practices
- Background checks for all employees with access to client information
- Incident response procedures for potential data breaches or security concerns
- Regular review and updating of privacy policies and security protocols
Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, and protect our legitimate business interests.
| Information Type | Retention Period | Reason |
|---|---|---|
| Client Financial Records | 7 years after service ends | Regulatory compliance |
| Communication Records | 5 years after last contact | Service quality and dispute resolution |
| Website Usage Data | 2 years from collection | Analytics and improvement purposes |
| Marketing Preferences | Until consent withdrawn | Ongoing communication consent |
International Data Transfers
While we primarily store and process your information within Canada, some of our technology service providers may be located in other countries, including the United States.
Cross-Border Data Protection
When we transfer data internationally, we ensure appropriate safeguards are in place, including contractual protections that require the same level of data protection as required under Canadian law. We regularly review these arrangements to maintain compliance with evolving privacy regulations.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and gather analytics about site usage.
Types of Cookies We Use
- Essential cookies required for basic website functionality and security
- Performance cookies that help us understand how visitors interact with our site
- Functional cookies that remember your preferences and improve user experience
You can control cookie settings through your browser preferences, though disabling certain cookies may limit website functionality.
Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you through email or prominent notice on our website at least 30 days before the changes take effect.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after policy updates indicates acceptance of the revised terms.
Privacy Questions and Concerns
If you have questions about this privacy policy or how we handle your personal information, please contact our Privacy Officer at:
Wyroxenth Privacy Office
1222 Rue du Saint Émilion
Québec, QC G3E 1V9, Canada
Phone: +1 (226) 343-1277
Email: [email protected]
We aim to respond to all privacy inquiries within 48 hours during business days.